Sri Lanka Operations
In February 2011 the BOI company Med1 (Pvt) Limited was established as a healthcare infrastructure development project and immediately opened Sri Lanka's first internationally certified medical training institute. Med1's initial 18 months of operations were focused on establishing a strong foundation of pre-hospital care training and developing a sustainable business model. In August 2012, Med1 was acquired by the Danish emergency services company Falck A/S.
Now, in Sri Lanka, Falck offers Emergency Medical Services (Emergency and Non-Emergency Ambulance), home health care, and training.
Global Presence - Always There
Falck is a Nordic based organization with business activities in 35 countries on five continents. It consists of four different business areas, Emergency, Training, Assistance and Healthcare. All of Falck's activities are directed at preventing accidents and disease; providing assistance in situations of emergency, accidents and need ; and helping people move on with their lives after illness or accidents.
In 15 countries Falck provides ambulance services to the general public in close collaboration with the authorities. Operating more than 1800 ambulances, Falck has the world's largest international ambulance fleet. And with fire-fighting services in eight countries worldwide, Falck is also the world's largest provider of fire services.
Globally, Falck is a leader in rescue and safety training, especially for staff in the off shore and maritime sector. With 28 training centres in 15 countries on five continents, Falck annually trains 250,000 clients to take care of themselves and their colleagues during an emergency.
In Denmark, Norway, Sweden, Finland and Estonia, 1.8 million subscribers – among these almost 100,000 public institutions and business enterprises - count on Falck to assist them within the areas of roadside assistance, travel, health or safety.
Falck Healthcare is Denmark's largest provider of heathcare solutions and provides 1.6 million people with healthcare services. People in Norway, Poland and Sweden also benefit from Falck's healthcare services.
All these activities are built on a fundamental vision that Falck consists of people helping people. Falck's employees respond when there is a fire; they train people in taking care of themselves and the people around them; they fix cars that won't run and they relieve pain of the body and soul. Thus, empathy and determination is part of all Falck employees' DNA.
Falck is a global organization with over 25,000 employees. To view Falck's global organizational profile click here. To view Falck's local Sri Lankan organizational structure please browse the profiles below.
Board of Directors
Managing Director + CEO
Board of Advisers
Adviser + Chief Medical Officer
Managing Director + CEO
Adviser + Chief Medical Officer
Chief Operating Officer
Chief Commercial Officer
Senior Manager - Operations
Manager - Operations
Marketing + Communications Specialist
Mission & Vision
For more than 100 years, it has been Falck's mission to prevent accidents, disease and emergency situations, to rescue and assist people in emergencies quickly and competently and to rehabilitate people after illness and injury.
Based on this mission, it is Falck's vision to develop a major international organization working within assistance, emergency, healthcare and safety training services.
In Sri Lanka Falck's vision is aimed at improving health and reducing preventable death and disability through healthcare services and out-of-hospital care. This will be accomplished through direct provision of services and appropriate partnerships to ensure comprehensive healthcare solutions for the people of Sri Lanka.
Accessible: Being accessible means being open and attentive. In other words, our conduct is open and accommodating. This means that:
- we are constantly visible
- we show attentiveness in all situations
- we are accommodating and easy to communicate with
Reliable: Being reliable means doing as we promise, in words and actions. In other words, people can trust us and have confidence in us. This means that:
- we keep our promises
- we are honest, reliable and show confidence and respect
- we have an open and honest dialogue with our customers and colleagues
Fast: Being fast means keeping up to date and on top of the situation. In other words, we work at a fast pace. This means that:
- we are flexible and prepared to accept changes
- we handle a given task here and now
- we do the right things the right way the first time
Efficient: Being efficient means being enterprising and proactive. In other words, we have the willpower to handle out tasks. This means that:
- we have the willpower to take responsibility and solve problems
- we show commitment and courage in words and actions
- we do the work we agreed to do and do it on time, and we make sure that all agreements are respected
Helpful: Being helpful means offering assistance when it is needed. In other words, we help our customers and each other. This means that:
- we are helpful and provide the best service in all situations
- we make an effort to help others
- we are supportive and act in a way that motivates others
Competent: Being competent means being skilful and well-qualified. In other words, we continue to make an effort to retain and develop our competencies. This means that:
- we always endeavour to have a high level of specialised knowledge
- we use our knowledge with an understanding of our business
- we always provide quality services in a professional way
Code of Conduct
The Falck Group's Code of Conduct applies to all our employees around the globe and to all business partners and suppliers. The Falck Group expects that we all share the fundamental principles expressed herein.
The purpose of the Falck Group's social, environmental and ethical requirements is to outline, in greater detail, the standards that we expect all employees, business partners and suppliers to adhere to.
The United Nation's Global Compact is the foundation of the Falck Group's Code of Conduct. It covers areas as human rights, labour standards, the environment and the fight against corruption.